Gavin Lew


Director | Bold Insight | France
Gavin Lew is a Managing Partner at Bold Insight in the USA. He has 25 years of experience in corporate and academic environments. He founded User Centric, which became the largest private UX consultancy in the US, and later led a profitable North American UX team. He is the co-author of "AI and UX: Why Artificial Intelligence Needs User Experience," a frequent presenter, and an inventor of several patents. He is also an adjunct professor at DePaul and Northwestern Universities and holds an MA in Experimental Psychology from Loyola University.
A11y: Universal design research to make products more accessible

Join us for two unforgettable days of design inspiration, innovation, and interaction at UX Masterclass 2025
Gavin Lew


Managing Partner | Bold Insight | USA
Gavin Lew is a Managing Partner at Bold Insight in the USA. He has 25 years of experience in corporate and academic environments. He founded User Centric, which became the largest private UX consultancy in the US, and later led a profitable North American UX team. He is the co-author of "AI and UX: Why Artificial Intelligence Needs User Experience," a frequent presenter, and an inventor of several patents. He is also an adjunct professor at DePaul and Northwestern Universities and holds an MA in Experimental Psychology from Loyola University.

A11y: Universal design research to make products more accessible
The presentation will explore 20 years of accessibility research, sharing lessons, logistics, and case studies from designing for diverse user needs. It will also highlight new research on emerging technologies and invite audience discussion.
Talk:

The presentation will explore 20 years of accessibility research, sharing lessons, logistics, and case studies from designing for diverse user needs. It will also highlight new research on emerging technologies and invite audience discussion.
Managing Partner | Bold Insight | USA
Gavin Lew is a Managing Partner at Bold Insight in the USA. He has 25 years of experience in corporate and academic environments. He founded User Centric, which became the largest private UX consultancy in the US, and later led a profitable North American UX team. He is the co-author of "AI and UX: Why Artificial Intelligence Needs User Experience," a frequent presenter, and an inventor of several patents. He is also an adjunct professor at DePaul and Northwestern Universities and holds an MA in Experimental Psychology from Loyola University.

2
DAYS
Get ready for two full days of immersive UX exploration. Whether you're a designer, researcher, or innovator, this event is packed with curated keynotes, deep-dive sessions, and hands-on workshops designed to challenge your thinking and spark new ideas. It’s not just a conference — it’s an experience crafted to elevate your UX mindset.
15
EVENTS
Dive into a diverse lineup of 20+ sessions featuring cutting-edge topics in design, AI, accessibility, service design, and more. From thought-provoking panels to interactive case studies, every session is tailored to bring real-world insights and bold future perspectives. Whether you're looking to learn, share, or be inspired — we’ve got something for you.
20
SPEAKERS
Meet 20+ trailblazers in UX from across the globe — from industry pioneers to emerging voices driving innovation. These speakers bring experience from top companies and real-world projects, delivering stories, strategies, and frameworks that leave a lasting impact. Get ready to learn from the best.