An international event by
&
CONFERENCE
We are changemakers.
How leaders can design change in a complex world
Agenda for the day
Event
Time (CEST)
Coffee break
11:00 am
Lunch break
01:15 pm
Close talk
04:45 pm
Talks and speakers
Welcome to UX Masterclass: A Gateway to Excellence
oin industry experts Frederic and Daniel as they unpack the evolving role of UX leadership in a world in flux. Discover how strategic vision can drive business transformation and how UX leaders can be agents of social change. Learn the importance of global collaboration and why adaptability and continuous learning are not just skills but survival traits. Don't miss this impactful opening session that promises to arm you with the insights you need to be a UX change-maker.
Frederic Gaillard
UXalliance co-founder and Executive member
Devoteam | France
Daniel Torres Burriel
CEO & Founder
Torresburriel Estudio | Spain/LatAm
The Future of AI in UX: Insights from the Global Frontline
AI in UX research: a game-changer with a catch. This technology ushers in unprecedented potential but also invites risks needing strategic navigation. How does this technology impact our current tools and methods and the future of UX research? In this presentation, we unravel the rich tapestry of global UX researchers’ experiences with AI, drawn from a 24-country study.
Lindsey DeWitt Prat
Senior UX Researcher
Bold Insight | USA
Bob Schumacher
Managing Partner
Bold Insight | United Kingdom
How leaders can better grasp future generations: A UX research perspective
Leaders aiming for behavioral change often stereotype those from future generations. From a UX research perspective, in a rapidly changing world, we are planning to discuss the importance of going beyond stereotyping to truly understand each generation.
Ayumu Takeuchi
Senior UX Researcher
Mitsue-Links | Japan
Honoka Sumida
UX Researcher
Mitsue-Links | Japan
From Complexity to Clarity: Navigating the Journey to Inclusive Digital Finance
Commissioned by The Bill & Melinda Gates Foundation, this talk will explain a 2-year multi-country research project where SomiaCX explored the onboarding journey in the digital financial journey of the unbanked and underserved in peri-urban and rural areas, where there is a high drop-off rate. We represented the Indonesia leg deep diving into the considerations, approach, struggles, findings (less of), and lessons with the hope to provoke some thoughts and to share some learnings.
Chin Chin Burkolter
Director & Principal Consultant
SomiaCX | Singapore/Indonesia
Designing Change: Unlocking the Potential of Automotive UIs through Qualitative-Quantitative UX Benchmarking
In partnership with a top automotive OEM, uintent has pioneered a groundbreaking benchmarking method for assessing automotive user experience (UX). This innovative approach evaluates UX across various contexts through real driving, simulated scenarios, and static conditions. With over 50 cars tested on three continents, this comprehensive method empowers transformative change in automotive design.
Jan Panhof
Co-founder
uintent | Germany
From UCD to Design Justice: New Approaches to Adapt Design to Contemporary Challenges
Join us for a transformative journey in this session, as we reshape design principles to address current challenges like the climate crisis and democratic issues. This masterclass shifts the view of design beyond aesthetics, urging participants to see it as a force for positive change. It bridges User-Centered Design (UCD) with Design Justice, using feminist and decolonial lenses to empower through design. Explore how ethics, diversity, and cultural sensitivity can create fairer design outcomes.
Judith Membrives
Policy Analyst & Network Dynamizer
Lafede.cat | Spain
Celebrating Differences, Igniting Change: The Power of Cultural Design in Solving our Biggest Challenges
Join Helga as she takes us on an inspiring journey through the captivating landscape of African innovation, illustrating how designing for cultural diversity can lead to innovation and change for the global good. We will explore the transformative power of technology in revolutionising key sectors, creating opportunities for business innovation and global change.
Helga Stegmann
Founder
Mantaray | Africa
Venue
This year, the UX Masterclass will take place at Ibercaja Patio de la Infanta in Zaragoza, Spain.
