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Florian Egger

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Director | Bold Insight | France

Florian has over 20 years of experience as a UX consultant and educator, passionate about creating strategic and human-centred design solutions. His goal is to connect businesses and non-profit organizations with their end users, helping them achieve their growth objectives.
As the Founder and Director of Telono, a UX research and design agency specialized in multilingual and international user research projects, Florian leads a team of experts in user research and interaction design. They help clients implement a user-centred design process, from user research and UX strategy to interaction design and user testing.

Elevating your organization's design maturity toward customer-centric excellence

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Join us for two unforgettable days of design inspiration, innovation, and interaction at UX Masterclass 2025

Florian Egger

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Principal UX Consultant & Educator | Telono | Switzerland

Florian has over 20 years of experience as a UX consultant and educator, passionate about creating strategic and human-centred design solutions. His goal is to connect businesses and non-profit organizations with their end users, helping them achieve their growth objectives.
As the Founder and Director of Telono, a UX research and design agency specialized in multilingual and international user research projects, Florian leads a team of experts in user research and interaction design. They help clients implement a user-centred design process, from user research and UX strategy to interaction design and user testing.

Register

Mind the AI Gaps in UX Research: Toward Deeper Insight Beyond the Hype

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Elevating your organization's design maturity toward customer-centric excellence

Is your organisation fully harnessing design? This hands-on workshop will guide you in assessing your organisation's current design maturity and identifying key challenges to becoming more customer-centric. Using the six dimensions of the Design Maturity Score model, participants will work in groups to explore practical strategies for overcoming organisational barriers. You'll leave with actionable tips to drive better customer experiences and align your organisation around a design-first mindset — paving the way for both improved user satisfaction and business success. 

Workshop:

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Register

Elevating your organization's design maturity toward customer-centric excellence

Is your organisation fully harnessing design? This hands-on workshop will guide you in assessing your organisation's current design maturity and identifying key challenges to becoming more customer-centric. Using the six dimensions of the Design Maturity Score model, participants will work in groups to explore practical strategies for overcoming organisational barriers. You'll leave with actionable tips to drive better customer experiences and align your organisation around a design-first mindset — paving the way for both improved user satisfaction and business success. 

Principal UX Consultant & Educator | Telono | Switzerland

Florian has over 20 years of experience as a UX consultant and educator, passionate about creating strategic and human-centred design solutions. His goal is to connect businesses and non-profit organizations with their end users, helping them achieve their growth objectives.
As the Founder and Director of Telono, a UX research and design agency specialized in multilingual and international user research projects, Florian leads a team of experts in user research and interaction design. They help clients implement a user-centred design process, from user research and UX strategy to interaction design and user testing.

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2

DAYS

Get ready for two full days of immersive UX exploration. Whether you're a designer, researcher, or innovator, this event is packed with curated keynotes, deep-dive sessions, and hands-on workshops designed to challenge your thinking and spark new ideas. It’s not just a conference — it’s an experience crafted to elevate your UX mindset.

15

EVENTS

Dive into a diverse lineup of 20+ sessions featuring cutting-edge topics in design, AI, accessibility, service design, and more. From thought-provoking panels to interactive case studies, every session is tailored to bring real-world insights and bold future perspectives. Whether you're looking to learn, share, or be inspired — we’ve got something for you.

20

SPEAKERS

Meet 20+ trailblazers in UX from across the globe — from industry pioneers to emerging voices driving innovation. These speakers bring experience from top companies and real-world projects, delivering stories, strategies, and frameworks that leave a lasting impact. Get ready to learn from the best.

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