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A selection of strategic workshops

1.15 pm

(7th floor)

duration : 120 min.


How to design a new service with Lego® Serious Play®

How do you design your services?
Have you ever thought about using LEGO to map the experience?


Lego® Serious Play® is a powerful tool that can be used to map journeys. It’s a playful participative activity that helps glue the team together, while collaborating and co-creating.


In this workshop participants will experience how LEGO® SERIOUS PLAY® methodology deepens the reflection process through a 3D representation. A challenge question is presented to the group, everyone builds a model responding to the question, everyone shares their story.

This approach is based on research findings that hands-on, "minds-on" learning produces a deeper, more meaningful understanding of the problem to solve. The LEGO® SERIOUS PLAY® methodology is a creative, experimental process designed to enhance innovation and organization performance.

20 participants maximum (5 tables of 4 persons).

Capacity:   20 participants

Price: 79 euros

#servicedesign  #lsp  #legoseriousplay

2:00 pm

duration : 60 min.

How a human centric approach can leverage motivation and innovation on 245 000 collaborators?

Find out how La Poste Group has set up a "usage factory" over the past two years to develop, animate and give concrete expression to the initiative taken by postal workers and business managers.

During this workshop, the challenges around project coordination, community facilitation and industrialization in which the people-centric approach plays a driving role as much as the technical expertise (of the platforms) will be addressed with tips for your own projects! 

Capacity:   8 participants


11:00 am
(7th floor)


duration : 120 min.

How to kick start a research repository
[Sold Out]

How do I kickstart a repository project within my organization?

Which topics should I address first? Isn’t it just a tool after all?

The repository is a trending concern for designers and researchers willing to better handle their customer knowledge.

This workshop aims to enhance your discovery approach when it comes to start a research repository.

We want you to ask yourself the good questions and work on the needs, before deep diving into the solution.

Sharing your respective experiences will help you go forward on your own journey.

You will leave the workshop with a useful & usable gift.

Come learn something with us!

Capacity:   8 participants

Price: 79 euros


9:30 am CEST

[7:30 pm NZT]

duration : 90 min.

Discover why you are an information architect without knowing it!

"Information architecture (IA) is the foundation of every digital product. If you are a designer, chances are you've probably been making IA decisions – whether intentional or not! In this workshop we will share the concepts and theory behind IA, explore practical applications of IA, and share ways to identify IA insights and apply them to your work".

Capacity:   20 participants

#user-research #information-architecture

3.30 pm
7th floor

duration : 150 min.

Design et pensée systémique : mapper les externalités d'un produit/service

Vous êtes Product Owners, UX, UI, Service Designer, Directeurs Design... vous vous demandez comment penser un projet de manière plus responsable ?

L'approche systémique s’invite dans la pratique du Design. Elle propose d'aborder la globalité d’un projet, en pensant et matérialisant les interactions et les conséquences d'une innovation, d'un produit ou d’un service. L’objectif n’est plus seulement de se focaliser sur l'utilisateur et son expérience, mais de prendre en compte l'utilisateur et son environnement dans sa globalité : de penser un système où chaque action se répercute en externalités.

Nous vous proposons de découvrir cette approche de manière théorique et pratique, au travers d’un outil de mapping d’externalités développé par l’association "Designers Éthiques".

Capacity:   20 participants


Avec la collaboration de Pauline Thomas
fondatrice du Laptop

Price: 79 euros


10:30 am

duration : 120 min.

Screenshot 2022-08-12 at 13.11.57.png

Where to start with ResearchOps?

As user research combines many types of activities, it is easy to get overwhelmed when you want to operationalize it.
So where should you start?
How can your ensure ReOps brings the most value quickly and sustainably to its users: the researchers, designers, PO, business owners, etc.


In this workshop, you’ll get to initiate the first step: how to build your dream team and define where to start.
You will ask yourself the good questions and work on the needs, before deep diving into the solution. 


Join us for this workshop to kickstart your ResearchOps service!

Capacity:   8 participants

Price: 79 euros

#researchops  #userresearch  

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