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Ketut Sulistyawati

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Director | Bold Insight | France

Ketut Sulistyawati is an Experience Design & Innovation consultant with 20 years of experience in user research, strategy, and design. In 2012, she co-founded Somia Customer Experience, a boutique experience design consultancy based in Indonesia and Singapore. With a degree in product design and a PhD in human factors, coupled with her constant curiosity, passion for design, and interest in branding and marketing, Sulis has developed insights, strategies, products, and services that deliver meaningful customer experiences and significant business value.

(coming soon)

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Join us for two unforgettable days of design inspiration, innovation, and interaction at UX Masterclass 2025

Ketut Sulistyawati
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Ketut Sulistyawati

Co-Founder e consultant | Somia | Indonesia

Ketut Sulistyawati is an Experience Design & Innovation consultant with 20 years of experience in user research, strategy, and design. In 2012, she co-founded Somia Customer Experience, a boutique experience design consultancy based in Indonesia and Singapore. With a degree in product design and a PhD in human factors, coupled with her constant curiosity, passion for design, and interest in branding and marketing, Sulis has developed insights, strategies, products, and services that deliver meaningful customer experiences and significant business value.

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Mind the AI Gaps in UX Research: Toward Deeper Insight Beyond the Hype

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This session explores Relationship-Centered Design, a framework that rethinks financial products beyond individual users and focuses on the relationships that shape financial decision-making. Drawing on case studies inspired by Gen Z families in Indonesia, it highlights how digital financial experiences can better support collaboration, communication, and shared goals. Participants will gain practical insights into designing financial products that address both functional needs and the social and emotional dynamics of everyday life.

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(coming soon)

Ketut Sulistyawati é consultora de Experience Design & Innovation com 20 anos de experiência em user research, estratégia e design. Em 2012, cofundou a Somia Customer Experience, uma consultora boutique de experience designsediada na Indonésia e em Singapura. Com uma licenciatura em design de produto e um doutoramento (PhD) em human factors, aliados à sua curiosidade constante, paixão pelo design e interesse por branding e marketing, a Sulis tem desenvolvido insights, estratégias, produtos e serviços que trazem experiências significativas para os clientes e um grande valor para o negócio.

Co-Founder e consultant

Ketut Sulistyawati is an Experience Design & Innovation consultant with 20 years of experience in user research, strategy, and design. In 2012, she co-founded Somia Customer Experience, a boutique experience design consultancy based in Indonesia and Singapore. With a degree in product design and a PhD in human factors, coupled with her constant curiosity, passion for design, and interest in branding and marketing, Sulis has developed insights, strategies, products, and services that deliver meaningful customer experiences and significant business value.

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2

DAYS

Get ready for two full days of immersive UX exploration. Whether you're a designer, researcher, or innovator, this event is packed with curated keynotes, deep-dive sessions, and hands-on workshops designed to challenge your thinking and spark new ideas. It’s not just a conference — it’s an experience crafted to elevate your UX mindset.

15

EVENTS

Dive into a diverse lineup of 20+ sessions featuring cutting-edge topics in design, AI, accessibility, service design, and more. From thought-provoking panels to interactive case studies, every session is tailored to bring real-world insights and bold future perspectives. Whether you're looking to learn, share, or be inspired — we’ve got something for you.

20

SPEAKERS

Meet 20+ trailblazers in UX from across the globe — from industry pioneers to emerging voices driving innovation. These speakers bring experience from top companies and real-world projects, delivering stories, strategies, and frameworks that leave a lasting impact. Get ready to learn from the best.

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