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Mind the AI Gaps in UX Research: Toward Deeper Insight Beyond the Hype

Lindsey De Witt Prat

10:30 AM

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2:00 hr

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Main Audi

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St. Johns

Abstract

Drawing from testing across 28 languages, Lindsey will unpack the disconnect between what AI tools promise, what they deliver, and what’s on the horizon. She’ll discuss with us technical performance and output quality alongside cultural nuance and the digital divide. 

You’ll leave with practical guidance on where AI tools can support UX research, where they fall short, and how to design evaluations that matter in your context. 

Lindsey brings a clear perspective from the middle ground between AI enthusiasm and skepticism. From this strategic vantage point, UX researchers can mind the AI gaps and build bridges that keep insights deep and teams grounded through change.

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