Alfonso Romay

COO at Torresburriel Estudio

Spain

UX-PM Global Lead, heads the overall strategy for Torresburriel Estudio, Spain. He specializes in designing & executing business strategies and defining winning value propositions to activate innovation and drive change. He holds Master’s Degrees in Computer Science and Digital Business Management.

Kellie Hodge

Principal Design Researcher at Sutherland Labs

United States

Kellie, with 15+ years of experience, specialises in multi-site & mixed methods research. She has led research teams in Africa, the Middle East, Europe, Asia and North America. Her background is in social science and HCD, having been instrumental in developing inclusive research practices within Sutherland Labs.

Luca Baldini

Experience and System Strategist at Assist Digital

Italy

Luca combines research, behavioral science and service design to create sustainable product-service systems centered on people, environment, and business needs. He is also experienced in crafting value propositions with emerging trends and has a strong interest in cross-sector collaborations.

Mark Brady

Director of Research at Sutherland Labs

United Kingdom

Mark has 20+ years of experience leading user research and design engagements in Europe, the US and Asia. His work has included multi-channel digital experiences for global technology and finance brands, as well as leading broadcasters such as the BBC. He holds a PhD in Sociology.

Gavin Lew

Managing Partner at Bold Insight

United States

Gavin has 25 years of experience in corporate and academic environments, with relevant work in the field of user experience and human factors. He is co-founder of UX agency ReSight. He holds an MA in Experimental Psychology & has recently published "AI and UX: Why Artificial Intelligence Needs User Experience"

Jorge Barahona

CEO at AyerViernes

Chile

Specializes in strategic design and UX & CX research and education. He is the author of "How UX Design Increases Business Value" and "UX Design: Information Architecture and Interaction Design", among other books. He teaches at PUCV School of Architecture and Design & UPF Barcelona School of Management.

Helga Stegmann

Owner of Mantaray

South Africa

Helga is the owner of Mantaray, a UX Consulting firm in Mauritius, South Africa, Kenya, and Nigeria. She is experienced in building, managing and mentoring UX teams with an aim to inspire and lead teams to do great things. Her passion is to create best-in-class experiences using the latest technologies

Daniel Torres Burriel

Managing Director & Founder at Torresburriel Estudio

Spain

20+ years of experience in UX fieldwork, has edited several books, most recently “Usability: Stop Suffering”. He has also written and published dozens of technical and industry articles in magazines and newspapers. He is an internationally-renowned speaker on topics surrounding UX and accessibility.

Joëlle Stemp

Founder of Yu Centrik

Canada

Pioneer in the adoption of UX and service design in Canada. With 25+ years in the field, she aims to foster a human-centered approach and a design culture within organizations. She is involved in developing and teaching the UX-PM Certification program.

Susan J. Wolfe

Principal, OE Strategy and Distinguished Faculty Member, General Assembly

Australia

Susan, a UX practitioner and educator for 35+ years, has introduced UX design practices and cultures into organizations, and trained the next generation of UX designers. She spent the first part of her career in Silicon Valley as an in-house UX professional at IBM, NASA, and Tandem Computers.

Wojtek Chojnacki

Strategy Director at Symetria

Poland

Wojtek is co-leading Symetria UX, the most experienced UX agency in Poland working in user research, product and service design, and UX strategy. He is the co-creator of UX-PM Certification, currently focused on empowering organizations to boost their design maturity.

María Isabel Murillo

CEO at Usaria

Colombia

María is CEO & partner at Usaria, with 14+ years of experience. She leads research projects in Latin America for global companies. She is also a mentor, lecturer and international consultant, and has organized several design events. She is a Social Communicator and Journalist with a Master’s in Digital Marketing.

Frederic Gaillard

Director of user Research at Devoteam-Axance

France

Frederic has 20+ years of experience in user research for digital services, his professional objective is to help organizations to focus on the end user. He co-founded Axance, the first and largest user research agency in France.

Robert Schumacher

Managing Partner at Bold Insight

United States

Bob has 30+ years in UX research in agency and client companies. He has edited “The Handbook of Global User Research” and has co-authored “AI and UX”. He holds several patents, and he has published dozens of technical and industry articles. Bob holds a PhD in Cognitive and Experimental Psychology.

Liezel Stegmann

Operations Director for Mantaray

South Africa

Manages all the research projects across 46 African teams. She also facilitates global research with UXalliance partners. She is a senior user experience consultant with 16+ years of experience in the digital industry.

Marine Debussche

ResearchOps consultant at Devoteam-Axance

France

Marine has strong organization skills and a tremendous empathy for users and for project teams. She has a unique sense of putting teams in a good mood to look in the same direction, and her main focus is to drive organizational change through user research.

Yalenka Mariën

Designer and Design Operations Lead

Belgium

Yalenka is a strategic designer with a love for design research. She is passionate about people and the connections design can create. She’s in charge of design operations, ensuring a healthy feedback culture and a healthy workload for all. Yalenka teaches Design methods at Les Gobelins, a design school in Paris.

Nathaniel Orlandy

Experience Design Consultant

Indonesia

Coming from an Industrial Design background, Nathan is experienced in human-centered research and product development. He has worked on projects on various topics, such as financial inclusion, cultural research, automotive, medical and other topics in which several have received international recognition and awards.

Taiwoon Woon

Design Manager

Singapore

With more than 20 years of experience, Taiwoon is a product designer who has a great range, from IT industry ranging from PDAs to business printers, to Sanitaryware. Taiwoon co-founded Lovecyclingsg and works closely with agencies to share feedback on infrastructure planning. He is also a contributor to UXSG.

Dono Firman

Senior Design Consultant

Indonesia

Coming from a background in industrial engineering, audio engineering and strategic design makes Dono wear many hats in the UX field. For the last 6 years in Somia, he has led various design research projects. Dono is also an instructor of Service Design in Somia Academy, an education arm of Somia.

Maritza Guaderrama, PhD

Senior Advisor & Strategic Design Professor

Spain

Maritza has a PhD in Sociology of Communication and 20+ years of experience in Design & Innovation. For 15+ years she has played leadership roles in Designit, and has developed entrepreneurial projects while also being a mentor for women designers. She is a board member of the Design and Innovation Foundation, where she shaped the People-Centered Innovation Master's Degree, where she taught. She now teaches at ESNE (Madrid).

Annemieke Van Ruiten

ResearchOps Lead

Italy

Annemieke has over 10 years of experience in UX Research, holding a firm belief that empathizing with customers is the key to identifying real user needs and recognizing business opportunities that add value to people’s lives. She is working as ResearchOps Lead helping researchers do their best work.